Saturday, March 14, 2020

March 14 COVID-19 Update

The news of the COVID-19 outbreak remains front and center for all of us. The situation is dynamic and rapidly changing. As always, the safety and well-being of our guests and employees is our greatest concern. We continue to follow guidance from federal, state and local authorities and are in close contact with them.

The culture of skiing and snowboarding is inherently social. While one side of an Arapahoe Basin visit is very social, gathering with friends and family, making new friends and sharing a meal or drink, the other side of a visit is a very low-density affair, skiing and riding across our 1,428 acres. We would like our guests to focus more on the low-density skiing and riding.

To promote social distancing, we are putting in place the following measures over the next 48 hours:

- We are significantly reducing Food and Beverage operations. Limited offerings and menus will be available.
- All Guest Services issues will be handled through lift ticket sales windows.
- The number of people allowed in our Rental Shop will be limited.
- Snowsports for both kids and adults (lessons) will be focused primarily outside and classes will be limited to a half day.
- We will not be operating our parking lot shuttles or using overflow parking.
- We have cancelled all scheduled events through April 8. If you are signed up for an event, you will be receiving an email regarding refunds and other options.

We are also strongly recommending the following actions by our guests to help us at this time:

- People at high risk for COVID-19 (people who are over 60, already sick, or who have underlying health conditions) should visit another time.
- Guests should reduce their time inside. While we realize people need to use the restrooms, warm up, grab a snack or purchase equipment, we encourage everyone to minimize their time indoors.
- We are encouraging guests to ride lifts with their friends and family only.
- We are encouraging guests to bring their own lunch and drinks and eat outside or at their car.

This is a very challenging time. Again, the safety and well-being of our guests and employees is our greatest concern. Please make informed and educated decisions about skiing and COVID-19. We want to keep this great experience going and need your help and cooperation to do so.

Please call us at 888-ARAPAHOE or email us at if you need to change your plans.